PalmSlots Casino Review

PalmsSlots is owned and operated by NewEra B.V. It holds an effective Curacao license. Sure, this license does not empower the online casino to work in Australia, but this increases players’ trust in the gambling site. This non-BetStop online casino offers around 1000 video pokies, table games, and live dealer releases powered by 20+ providers, including Playtech, Betsoft, Yggdrasil, and Booongo. The bonus program is pretty good: It features a four-leveled welcome pack up to AU$1500 in total, a few reload bonuses, and a couple of network tournaments. Besides, it features a daily Surprise Wheel with a guaranteed prize. The VIP program is based on invitation, not comp points, and is also pretty good. Banking options are suitable for Australian players, though some trendy local options (Neosurf, POLi) are unavailable. Read this unbiased online casino review to find out more. 

Deposit options in PalmSlots Casino

Australians are offered the following deposit options:

• Visa
• Mastercard
• Cash2Code e-voucher
• Astropay
• eZeeWallet
• MiFinity
• VouCherry
• Jeton
• Cryptocurrencies: Tether, Bitcoin, Litecoin, Chainlink, etc. (about 10 in total)

Some options in the online casino accept only USD, EUR or other currency, except for AUD. In this case, there will be an exchange transaction from the player’s AUD account. 

The crypto options cannot be deposited directly from the wallet. Clicking on that option will redirect you to the Finrax crypto payment gateway, where the required sum will be credited from the player’s bank account. 

The minimum deposit value is AU$15 for most payment options. The max also varies: AU$4000 for Visa/MC, AU$3000 for AstroPay, etc.

Withdrawal options in PalmSlots Casino

Tapping Withdraw, you will be reminded to pass identity verification unless you have already done that. The withdrawal methods are less numerous than those for deposits. Aussies will get to use cryptocurrencies and bank transfers only. A player may withdraw up to AU$5000 per week; however, the online casino makes reservations for VIP players, allowing them to request higher amounts. 

There is also an ambiguous T&C paragraph 7.3.11 reading that “multiple withdrawals” made within a 30-day time will be subject to an 8% commission of the withdrawal sum. It is not clear what the term “multiple withdrawals” means. 

Besides, as part of the AML policy, the real-money online casino demands that customers wager their initial deposit at least five times before submitting a withdrawal request. This is pretty much by today’s standards. Routine KYC checks are also in place, but there’s no info on whether the casino will perform the KYC after the player exceeds a specific amount of the transaction (this is normally about AU$2000–$2500 in other casinos).  

The T&C page fails to set forth the time frame during which the online casino processes cashout requests.

Mobile PalmSlots Casino

It’s clear that all online casinos have a mobile version. The PalmSlots mobile site is good and intuitive, like many others. Most menu items are hidden inside a 3-bar button at the top left. The Log In and Register buttons are clearly docked to the top, and access to games is conducted through the Casino and Live Casino tabs. 

There are no mobile apps found there, even an APK file; however, there is nothing bad about it at all because the browser version is totally fine. It is sleek, easy on the eye, and informative. It may feel cluttered on smartphone screens, but this is a subjective opinion of some of our experts.

General review of games in PalmSlots Casino

For a genuine live casino experience, you should want to click Live Casino. If you want to find online casino games, pick the Casino tab. The latter features 11 categories that an Aussie can explore:

• Pokies
• Top Games
• New Games
• Featured Titles
• Bonus Buy Games
• Book Of Slots
• Megaways Slots
• Jackpot Games
• Table Games
• Video Poker
• Casual Games

In ballpark figures, PalmSlots casino offers about 1000 pokies and 100 table games in the Australian market, though there are no counters to be sure about this number. The Providers dropdown displays 25 brands, including Microgaming, Play’n GO, BGaming, Gamomat, and Tom Horn Gaming. Some providers (e.g. Microgaming) are known not to work in Australia, but its games are still in the online casino, which is somewhat inexplicable. Clicking an MG game shows it works normally. Anyway, we would avoid playing games from this provider in that country.

Video pokies in PalmSlots Casino

As is said above, there are 25 pokie providers in the casino. Conveniently, you can tap the Providers button and then choose the brand whose games you want to get displayed in the lobby. 

The lobby is very big and lacks sub-categories—we’ve found only four tabs for different groups of pokies (see the list in the previous paragraph). The pokie tiles in the lobby enlarge when you hover over them and reveal a small Heart icon for you to put the game to Favourites. No other information (brief game features, payouts, etc.) appears on pokie icons.

There’s no free play mode for video pokies. So, if you want to practice, the only way is to log out, enter the casino as a guest, and play without spending real money. The main pokie categories on offer are explored in detail below.

Bonus Buy games in PalmSlots Casino

Some pokies have a Bonus Buy add-on that lets you trigger a bonus immediately instead of waiting for it to start as normal. By the way, some gambling authorities (e.g. UKGC) force their licensees to exclude Bonus Buy pokies from the collections, but in Australia, it’s okay. Pokies of this type increase the game volatility and risk levels because there are high chances that you’ll lose a hefty sum. 

On the other hand, you can still win big during the feature you will buy. The reviewed real-money casino offers about 50 Bonus Buy pokies from seven providers: Betsoft, BGaming, Wazdan, Booming Games, G.Games, Smartsoft, and Eurasian Gaming. Some titles to try out here include

• Chilli Pop
• Bonanza Billion
• Woodlanders
• Trinity Reels
• Charms & Treasures    

If you feel one game wants too much to trigger a bonus, try another pokie because the cost of a bonus varies.

Book Of Slots theme in PalmSlots Casino

This is a thematic category that comprises 20+ pokies whose titles start with “Book Of”, e.g. Book of Anunnaki: Hyper Jump (Felix Gaming), Book of Fortune (Amatic), and Book of Madness (Gamomat). All these video pokies are different, with the Book theme being the only thing they have in common.

Megaways pokies in PalmSlots Casino

This category is separated from other pokies in the top menu, so one could expect lots of titles inside it. Surprisingly, it features only two games:

• Howling Wolves Megaways (Booming Games): A 6-reel pokie with 2 to 7 symbols on each reel. The game features free spins, Alpha Wolf spins, Wolf Pack multipliers, and Howling Wilds. Bet sizes are $0.40 to $50 per spin. 
• Aztec Magic Megaways (BGaming): A better-known video pokie than the above, featuring the standard 117,649 ways to win. It offers wild multipliers (x1, x2, x3) and a free spin round with sticky wilds. The pokie has a Chance x2 option that costs 50% of the bet but increases the probability of hitting free spins.  

Generally, this subgroup is represented poorly, regardless of the great variety of Megaways pokies in the gambling market.

Progressive jackpots in PalmSlots Casino

The online casino offers six jackpots as of writing: from Betsoft and Wazdan. Note that not all of them have progressives—some are based on the Hold & Win mechanics that open access to a bonus feature during which you can win a big (fixed!) cash prize. The available jackpot games are as follows:

• Sizzling Bells Hold the Jackpot: This fruit pokie is part of the Mystery Jackpot campaign run by the online casino (to be discussed below). It features two JPs: Super Grand (x15,000) and Grand (x2500).
• Power of Gods Valhalla: A 4×4 pokie with Mini, Minor, Major, and Grand jackpots linked to a bet size. The largest pays out x1000. The minimum bet is AU$0.10 per spin.
• Power of Gods Hades: This is another pokie of the myth-themes pokie series, but the Hades edition features the max jackpot win at x3000. 
• Power of Gods Medusa: Another lookalike of the above with ten paylines. The largest Grand jackpot is x2000 wager (AU$200k at max). Also part of the Mystery Drop giveaway.    
• Good Girl, Bad Girl: A classic progressive jackpot from Betsoft. You will not find its current value in the lobby. You may choose the side of the angel or demon, thus sticking to low or high variance.
• Charms & Clovers: Its fixed jackpots culminate at AU$20,000, but the pokie’s regular wins are even bigger, e.g. five wilds will see you enjoying a $50k win at max. Charms & Clovers is a veteran pokie, but it offers lots of bonus features.  

All the pokies from Wazdan (the ones listed and others) have a volatility selector for players to choose their favourite game style based on low, standard, and high volatility. 

Online blackjack in PalmSlots Casino

The online blackjack library consists of about 15–20 classic games, such as Blackjack Vegas (G.Games), Blackjack VIP (ESA Gaming), and European Blackjack (Betsoft). Let’s review a few interesting titles in the list:

• Supreme 777 Jackpots (Betsoft): A recent edition from the fabulous game provider featuring classic PP and Jackpot side bets. The qualifying situations where you get any of the three jackpots are as follows: Minor JP—Player gets three 7s of the same colour; Major JP—Player gets three suited 7s, and; Grand JP—Player has three identical 7s, e.g. all of diamonds.
• Pontoon (Betsoft): This blackjack type offers a 2:1 payout for a winning five-card hand. It also has a Sweet 16 side bet with small cash prizes. Besides, the dealer wins a tie.

Some games do not load when you click them, so the actual number of available BJ games turns out to be less than ten.

Online roulette in PalmSlots Casino

The number of online roulette games is similar to online blackjack; about 10 to 15 of them are here. All the roulette types—European, French, and American—are covered. PalmSlots casino has a couple of unusual roulette tables that have a twist to standard rules. Some of them are listed and described below:

• Gold Roulette (Wazdan): A normal European roulette with a racetrack. Adding fun and winnings is a Gamble feature that limits a win amount after a correct guess to AU$3600.
• French Roulette – La Partage (Tom Horn Gaming): The game has a reduced house edge on even-money bets (1.35%). There’s a Statistics block showing the hit percentages on each number. The table total is AU$10,000.
• VIP American Roulette (Betsoft): A normal American roulette with an increased bet range for high rollers: AU$10–AU$1000.
• Virtual Burning Roulette (Smartsoft): There are “burning numbers” applied to 1–5 random numbers on each round. Hitting any lucky number results in an x50–x1000 payout. On the other hand, a straight-up bet yields awards 29:1 instead of 35:1.   

Other table games in PalmSlots Casino

You will find the following table and card games in the Table Games category of the reviewed online casino:

• Casino Solitaire
• Sic Bo Dragons
• Baccarat
• Draw High Low
• Red Dog
• Sic Bo Macau
• Top Card Trumps

In addition to the above, the casino showcases the Casual Games tab that rooms crash games (see below), scratch cards, bingo, keno, dice games, and other titles that do not fall under the categories explored in dedicated sections of this review.

Crash games in PalmSlots Casino

Online casino players can launch Aviator (Spribe) and play with bet sizes of AU$0.20 to AU$100. There are also two Plinko games, from Spribe and Bgaming. To find out which is a better fit for you, read our game reviews on this site. 

The Casual Games page is pretty long compared to online blackjack and roulette. Here, you can find over a dozen crash games, such as Minesweeper, Mines, Goal Mine, and Football X.  

Live games in PalmSlots Casino

Aussies are not spoilt for choice with live game providers since most have left the Australian market. Here in PalmSlots Casino, you get about 40 games from three studios: LuckyStreak, Vivo Gaming, and XPG (XProGaming). Fairly speaking, their live titles could be more impressive, and they have no game shows. 

We tried to play an XPG game when writing the review—but unsuccessfully. When loading, the intro page of an XPG game generated a message, “This casino game is not available with your set currency”. For the purpose of this review, our currency was AUD, a default unit picked by Aussies. So, you will actually have only two live dealer game studios in PalmSlots.

Below, we put a spotlight on some interesting live games in the catalogue, one for each type:

• Oracles 360 Roulette (Vivo):  This European roulette is hosted at the Oracle Casino (in Malta). There are two fixed cameras shooting the action: one directly at the top and another—aiming at the wheel. This white-felted table is always busy with casino visitors around it. You can also join and make all types of bets, incl. call bets on the racetrack. The highest bet is AU$2000 (on even-money spots).
• VIP Live Blackjack (Vivo), AU$25–AU$500 per hand: Dealer stands on soft 17 and peeks for blackjack. There’s only one table in view, and the background is created using the Chroma Key tech.
• Macau Baccarat (Vivo), AU$1–AU$2000: Featuring a Macau pavilion backstage, the baccarat has standard rules and a few side bets: Player/Banker Pair, Either Pair, Perfect Pair, and Player/Banker Bonus. The optimal RTP is 98.95%.   

Welcome bonuses in PalmSlots Casino

The package has four parts, and to qualify for each, a minimum deposit of AU$30 is required. The bonus’s breakdown looks as follows:

• First deposit: 100% up to AU$300
• Second deposit: 50% up to AU$375
• Third deposit: 50% up to AU$375
• Fourth deposit: 100% up to AU$450

General bonus terms and conditions

We have taken the following provisions from the casino’s T&C page. Generally, they are more or less standard compared to other gambling sites in Australia. So this is what you can expect when claiming any deposit bonus here (the welcome pack included): 

• WR x40 (deposit + bonus): This is very high because you have an x80 cumulative WR, which will be almost impossible to break 
• Contribution to the WR: video pokies and scratch cards count as 100%, all roulette versions (save for live roulette) count as 10%, and other games are non-eligible
• Expiration: 21 days after the activation
• Max bet when wagering: AU$15 or 5% of the bonus   

Regular bonuses in PalmSlots Casino

While the Bonuses page promotes activities and rewards for sportsbook and casino fans, we will throw light on only the casino vertical. The bonus program could be more eventful, with about two or three offers allegedly running permanently. Here is what you can redeem upon creating an account in the online casino:

• 50% cashback: Players receive 50% on their weekly losses, but the cashback amount is not that astounding: AU$8 to AU$150. On the negative side, the playthrough figures remain wanting, at x35, which is not something to be proud of.
• 50% reload up to AU$300 (once a week): The deal features the terms as reviewed in the General Bonus Terms.
• Daily Surprise Wheel: Active customers who have deposited AU$30+ in the last two weeks must log in daily to leverage the Surprise Wheel, which has no bummer sectors. All its sections contain free spin winnings: 3, 5, 8, . . . 30. The max FS winnings vary between AU$0.45 and AU$4.50.   
• Free Spins Treasure Chest Adventure: Depositing AU$30, AU$50 or AU$60, you can get 40, 70 or 120 free spins for about ten video pokies. The WR are strange: Players must wager the deposited amount x5 to cash out the winnings.

Tournaments in PalmSlots Casino 

The online casino presently runs a Wazdan Mystery Drop tournament featuring an AU$5 million prize pool.  There is no additional cost to participate, as well as no minimum bet requirements. Any real money bet placed on Wazdan video pokies can trigger only one prize from the prize pool. Each mystery box can reward a prize of AU$8, $15, $30, $60, $105 or $300. What’s more, the awards have no wagering requirements. 

Sadly, this tournament is not evergreen—it will stop on a set date and then start from the beginning in a few weeks. There are no permanent tourney activities in the reviewed online casino.  

Loyalty program in PalmSlots Casino

Access to the VIP Club is by invitation. Casino managers look at the player’s depositing and betting activity and invite him to become a VIP member. They have not published the parameters for being a VIP. The benefits listed in the online casino are as follows: A VIP welcome bonus, Weekly Appreciation rewards, a dedicated account manager, online and in-person events, and so on. 

PalmSlots Casino missions

This gamification element adds a sequence of quests to the casino routine. Its logic is easy and intuitive: A player earns points when performing certain activities, e.g. logging in is awarded 10 points, depositing for the first time gives 20 points, and subscribing to push notifications also brings certain rewards.  

You can view your status by clicking on the Missions tab on top. It will show the current Points balance, the available missions (over 140 can be unlocked over time), and your level (Guppy—1, Marlin—10). Once you get enough points accumulated, the online casino can exchange them for free spins or other game-related rewards, e.g. you can pay 450 points and buy 30 free spins on Betsoft video pokies.  

Summary to PalmSlots Casino

PalmSlots is a reputable offshore casino with a Curacao license; thus, it is not on BetStop. It has an excellent selection of 1500+ games powered by over 25 providers, including two live game studios (Vivo and LuckyStreak). The bonus program is average in comparison with other AU online casinos, with a four-part welcome pack and a couple of regular promotions. At the time of writing this, only one tournament was offered. Payment options are good, and a few local options are offered, too (though no Neosurf). The weekly 5000-dollar cashout ceiling could be better, but the general withdrawal times appear to be friendly. Taking all these, PalmSlots Casino is a very good gambling site for Australians—it is owned by a well-known corporation and pays out without friction.